Business service monitoring with SpagoBI at Telecom Italia

Telecom Italia is one of the main Italian telecoms operators, which provides infrastructures and technological platforms that allow voice and data to be transformed into advanced telecommunications services and leading-edge ICT solutions. SpagoBI suite is being used within the Network Unit of Telecom Italia as the core platform, supporting the quality analysis and monitoring of the supplied business services. In this process, data are collected, aggregated and graphically visualized through various types of analytical documents, including reports, tables and charts. They can be consulted by Continue reading →

SpagoBI improves performance management of the French company Bazile Telecom

Bazile Telecom is a French company that develops easy-to-use cell phones and the associated service for elderly. Bazile Telecom’s products and services are available in more than 1,000 retail shops in France. SpagoBI suite has thoroughly met the client’s requirements in terms of invoice processing as well as contract management and monitoring. Orbilio – SpagoBI Supporting Partner – has set up a data warehouse integrated with Talend Open Studio and the required analytical modules. The data was retrieved from different sources and more specifically from Continue reading →

SpagoBI at ENEL to optimize end user service management

ENEL, Italy’s largest power company and Europe’s second listed utility by installed capacity, has adopted SpagoBI suite within the MUTI (Unified TIbco Middleware) project. This project focuses on the automated management of the processes run within TIBCO product, allowing the realization of a Business Activity Monitoring application that exploits the information generated by these processes and stored in a dedicated DBMS. This solution has been issued to the various ENEL’s departments in order to allow managers to keep running processes under direct control, so as Continue reading →

Gamebay has adopted SpagoBI

Originating from the San Francisco Bay area, Gamebay has many years of experience in video game retailing. Gamebay is one of the top retailers on the video game market, offering video games and accessories for all the commercially available gaming platforms. Having sales all across the United States and Canada, their operational system registers a large number of daily transactions. In order to transform all this raw data into useful information, Lookout Business Solutions – SpagoBI integrator partner – designed and implemented a Business Intelligence Continue reading →

SpagoBI supports the development of a reporting system for Agnès b.

SpagoBI Suite has been used for the development of a reporting system for Agnès b., a French ready-to-wear brand for men, women and children, with 10 subsidiaries, 246 selling points and management offices located all around the world. In such an international company, consolidation of critical data is a major issue for decision-makers. Altic, SpagoBI integrator partner, created a proof of concept, based on the open source solutions SpagoBI, Talend ETL, Jaspersoft and Mondrian. Through easy-to-use reporting tools, the solution allows the collection of the Continue reading →