SpagoBI suite is used by the 118 – the free public emergency medical service available 24/7 – of the hospitals located in the Emilia-Romagna region, Italy.
The open source suite allows the healthcare management to monitor the delivered healthcare services, ranging from emergency, to admissions/discharges, patient wait time and ambulance response time. A diversified set of easy-to-use analytics, such as reports, OLAP and cockpits, are used to analyze, compare, export and present the information in multiple ways.
The adoption of SpagoBI suite is intended to:
- improving the quality and efficiency of emergency medical services;
- improving patient flow and satisfaction;
- reducing operational and staffing costs;
- resource and facility optimization.
As a result, the management can make data-driven decisions, and improve processes and performance in their organization.